🇹🇭 Thailand Customer Success Story: In-Stock Used CNC Machine Delivered from Local Warehouse
📍 Location: Chonburi, Thailand | Timeline: March 2025
👤 Customer Background – Precision Parts Supplier in Chonburi
Mr. Somchai runs a precision metal components company in Chonburi, Thailand, supplying parts to local automotive and electronics manufacturers. In early March 2025, he urgently needed a reliable used CNC machining center to expand production capacity.
He contacted us via Facebook after seeing one of our posts about Taikan VMCs in stock in Thailand.
“Can I visit and see the machine this week? We need to install and run it next Monday.”
📦 Step 1: Immediate Response with In-Stock Machine in Thailand
Our sales team immediately confirmed:
- ✅ Used Taikan TV1165 available at our Thailand warehouse
- ✅ Same-day inspection possible
- ✅ On-site installation service included
We shared:
- 📷 Real warehouse photos
- 🎥 Spindle and axis movement test video
- 📄 Technical specification sheet and inspection report
This approach gave Mr. Somchai confidence in both the machine quality and our after-sales support in Thailand.
🔧 Step 2: Customer Visit and On-the-Spot Purchase
Two days later, Mr. Somchai and his engineer visited the Bangkok-area warehouse to inspect the machine.
They were impressed by:
- 🔍 Clean machine appearance
- 🛠️ Strong cutting demo with aluminum part
- 📐 Accurate backlash and guideway condition
“Everything was clean and ready. I didn’t expect a used CNC machine to be this smooth.”
He signed the purchase contract on-site and paid the deposit. The machine was delivered within 48 hours.
🛠️ Step 3: Installation and Test Run in Chonburi
Our local Thai engineer traveled to Mr. Somchai’s factory to complete:
- 🔌 Power-up and program loading
- 🔁 G-code transfer and dry run
- 💧 Coolant system and lubrication check
- 🧪 First part trial machining
The entire process took less than 1 day. The CNC machine was officially in production by the next morning.
🔁 Step 4: Repeat Order and Referral
Two weeks later, Mr. Somchai contacted us again to reserve a second unit. This time, he referred a supplier friend in Rayong who was also seeking a reliable used CNC machine in Thailand.
We arranged video tests and prepared stock for both clients — all coordinated from our Thailand warehouse.
“Your service team is quick and helpful. This is why I told my friend to contact you.”
✅ Why This Thailand CNC Case Is a Model Success
| Stage | Challenge | Our Solution |
|---|---|---|
| Inquiry | Urgent machine need | 📦 In-stock CNC machine in Thailand warehouse |
| Evaluation | Need to inspect before buying | 👁️ On-site inspection + live demo |
| Installation | No technical support | 👨🔧 Thai engineer completed setup within a day |
| After-sales | Looking for long-term support | 📞 Ongoing service + quick response team in Thailand |
🗣️ Customer Testimonial
“This was not just a transaction — it was a partnership. I trusted you because the machine was real, local, and supported by a Thai engineer.”
— Mr. Somchai, Precision Components Manufacturer, Chonburi
Keywords: used CNC machine Thailand, Taikan machining center, in-stock CNC Thailand, local warehouse CNC, Thai CNC engineer support, second-hand CNC Chonburi, repeat customer case
