How One Used CNC Machine Sparked a Long-Term Partnership in Turkey 🇹🇷
In the world of used CNC machine exports, things often seem standardized. But we believe one thing sets us apart:
Behind every machine is a factory’s hope. Behind every deal is the beginning of trust.
This is a true story of how a simple Facebook message turned into a long-term partnership and full-container collaboration with a customer in Istanbul, Turkey.
📩 Step 1: The First Message
One afternoon, we received this inquiry:
“Hi, is the YCM FV56A still available? Can you send the test video and price?”
Mr. Ali, the owner of an auto parts factory in Istanbul, needed to replace one aging machine. Like most first-time buyers, he had two key concerns: Is the machine condition reliable? What about after-sales support?
To address this, we provided:
- ✅ Detailed specifications
- ✅ A full test video (showing spindle speed, guideways, tool changer)
- ✅ Information on our local engineer support in Turkey
🎥 Step 2: Video Builds Trust
Mr. Ali told us:
“Only your video made me feel like I was standing next to the machine in my own shop.”
The video included:
- 🔹 Real-time spindle sound
- 🔹 Clean guideway condition close-up
- 🔹 Smooth tool changer demo
Transparency became the foundation for trust.
📦 Step 3: From Payment to Delivery
After confirming the quote, we delivered the following:
- 📄 Formal contract and invoice
- 📦 Crate and container photos
- 📍 Remote video support from our Turkish engineer
- 📞 1-on-1 WhatsApp communication throughout the process
Mr. Ali chose to pay in full, explaining:
“You were more professional than others. Everything I was going to ask — you already showed.”
✅ Delivery Day: No Surprises
The machine arrived in Istanbul in just 20 days. His feedback:
“Packaging is solid. Machine arrived in perfect condition.”
Our engineer provided installation guidance via video call. His technician said:
“Smoother than we expected.”
Later that week, he sent us photos of the first parts machined with the YCM FV56A and added:
“This isn’t just buying a machine. I found a partner.”
📈 The Result: Repeat Orders and Referrals
Within two months, Mr. Ali placed another order for three more machines:
- 🔧 Two Fanuc vertical machining centers
- 🔧 One high-speed tapping center
He also referred two local factory owners, who later became our clients. He told us:
“Your machines give me peace of mind. I can scale faster.”
💡 What This Story Proves
- ✔ Transparency builds trust
- ✔ Long-term partnerships can begin with a single machine
- ✔ Local support is key in international machine sales
We don’t just ship used CNC machines — we deliver efficiency, reliability, and growth potential.
🤝 Looking for a Trusted CNC Partner?
If you’re in the market for tested, high-performance used CNC machines with reliable after-sales service — we’re ready to support you.
📩 Contact us today for our latest stock list, test videos, and local support plan!
