To ensure our global customers enjoy a smooth user experience, we provide the following warranty services:
✅ 1. 6-Month Warranty Period
Every customer is entitled to a **6-month warranty**.
During this period, if the machine experiences issues **not caused by human error**, we will **repair or replace the damaged parts free of charge**.
🌍 2. On-Site Support in Selected Regions
We provide **on-site installation and technical support** through our local engineer teams in the following regions:
🇻🇳 Vietnam
🇨🇴 Colombia
🇪🇬 Egypt
🇸🇦 Saudi Arabia
This ensures a faster machine setup and localized service after delivery.
💻 3. 24/7 Online Technical Support + Free Video Tutorials
Our top-tier engineers in China offer **24/7 remote assistance** via:
✅ WeChat
✅ WhatsApp
✅ Video call
We also provide **free training video tutorials** to help customers get started quickly and efficiently.
📩 If you need after-sales assistance, feel free to contact our sales or support team anytime!
MINAMOTOMACHINERY COMPANY LIMITED
Address:
3Room 102, Building 4, No.2 Dahuan Road, Dalingshan Town, Dongguan City, Guangdong Province
Email: scarletliu673@gmail.com
Hotline: 86 147 396 66321
Website: http://minamotomachinery.com